If you're waiting for a PIN code (OTP) to complete your registration and it hasn't arrived, the problem may lie with your phone's service provider. Try the following steps to troubleshoot and resolve the issue:
- Check for Spam Filters: Ensure that your phone is not set to block spam messages. For example, on iPhones, check if Focus Mode or Do Not Disturb is activated, which might prevent notifications from appearing.
- Contact Your Service Provider: Get in touch with your mobile service provider to see if they’re experiencing difficulties with SMS delivery, particularly from international services like Amazon SMS Service and Twilio, which are used by PlayerAuctions.
- Wait and Retry: There could be a temporary network issue causing delays. Wait a bit and request the OTP again later.
- Use an Alternative Phone: If possible, try registering using a different phone or phone number. This can help determine if the problem is specific to your initial phone.
Please enter a valid mobile phone number. Landlines and VOIP numbers aren't accepted.
If you encounter this error, please make sure the phone number you input is a valid mobile phone number.
In the cases that the phone number starts with 0 please remove the 0. eg 012345678 and input 12345678 instead.
Sorry, our SMS verification provider is currently unable to deliver to the country you selected.
If you encounter this error, it means account registration is currently unavailable. We may expand our SMS providers in the future to enable verification PINs for your location. Please check back later.
Can I skip the SMS verification or is there another way to register such as WhatsApp or manual verification?
Our system uses a third-party service to verify phone numbers, distinguishing between mobile numbers and VOIP (Voice Over Internet Protocol) services. This ensures the security and integrity of user accounts. Since the verification process is fully automated, we cannot bypass protocols, manually send PINs, offer alternatives like WhatsApp, or create accounts for you.