A phishing scam involves a scammer claiming to be from a trusted source in order to trick users into providing sensitive information such as bank details and credit card information, or to convince users to send a payment to the scammer.
Identifying a Phishing Attempt
Email Phishing
PlayerAuctions will never ask you trade off-site, buyers should only pay for currencies, items, accounts, or power leveling services through our on-site payment gateway.
Users should be on the lookout for copycat email addresses of people claiming to be affiliated with PlayerAuctions.
The following email address is NOT related to PlayerAuctions and should not be trusted:
sales@supportplayerauctions.com
playerauctionsie@aol.com
Official emails from PlayerAuctions that can be trusted look like this:
****@playerauctions.com
******@playerauctions.zendesk.com
Off-site Trade Phishing
Be aware that off-site trading is against our terms of service, and any seller or buyer caught doing so is subject to a ban from the platform.
Popular sellers on PlayerAuctions are aware of this and are extremely unlikely to attempt to complete a trade off-site. If someone contacts you off-site and claims to be a popular seller on PlayerAuctions, it is likely that they are unaffiliated with the seller and are posing as them in an attempt to scam you.
Remember that payment for any product listed on PlayerAuctions should be completed on our website.
If you are suspicious of an email or off-site message you have received by someone claiming to be PlayerAuctions, or a popular seller on PlayerAuctions, please contact our Customer Support and inform us.
For more tips on staying safe, check out our YouTube video