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  2. Buying / Refunds / Payments

Buying / Refunds / Payments

Payments and Refunds

  • Why is my order's status still "Pending Payment"?
  • PlayerAuctions Refund | Help Center
  • I have already been charged. How do I get my money back?
  • How can I cancel my order? I want a refund.
  • Where is PayPal, Skrill, or Visa? I only see Bitcoin and Bank Transfer.
  • PlayerAuctions Failed Order | Help Center
See all 7 articles

Buying CSGO/PUBG Skins

  • How can I buy a CSGO/PUBG skin?
  • Do I need to do anything special to trade on PlayerAuctions?
  • Where can I find my trade URL?
  • How can I change my trade URL?
  • How long do I have to withdraw my item?
  • I didn't receive my skins, what can I do?

Trading Issues and Disputes

  • What evidence can I send for my dispute?
  • What if the seller doesn't deliver within his/her guarantee?
  • What if the seller doesn't deliver at all?
  • What if I didn't receive delivery but the seller claims otherwise?
  • What if I get something other than what I paid for?
  • Live Chat - Where is it?

Account Management

  • I don't remember my password, how can I login?
  • How can I change my username?
  • 2FA Google Authenticator - What is it? How to remove it?

Delivery

  • After I send payment, when will the seller deliver?
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